1. who we are
iDezire Beauty is a private beauty salon at 2 foreshore drive, springfield lakes qld 4300. This policy covers our websites, enquiries, appointments and treatment records. Contact us at info@idezire.com.au or by call or text.
2. what we collect and why
We collect the contact details, messages, appointment details and payment records needed to respond to you, arrange appointments, provide treatments and meet legal obligations. Information is usually collected directly when you call, text, email or visit.
We may ask about allergies, sensitivities, medications or health conditions relevant to safe treatment. We explain why this information is needed and obtain consent before collecting sensitive health information, unless the law permits otherwise. Consent to treatment is separate from consent to handling health information.
You can make a general enquiry anonymously or use a different name where practical. Without necessary contact or suitability information, we may be unable to arrange an appointment or safely provide a treatment.
3. sharing and overseas services
We share information only as needed with providers supporting hosting, communications, payments or record keeping, with your consent, or as required or authorised by law. Health information is handled only for permitted purposes.
Some providers may store or process information outside Australia. Locations depend on the service used; Automattic operates internationally. Contact us for details of the providers and countries relevant to your information. We take reasonable steps required by applicable law when disclosing information overseas.
4. website data and external links
Website hosting and security services may process your IP address, browser information and request logs, and use cookies. When Jetpack Stats is enabled on this website, Automattic may process visited pages, referring pages, time of visit, device information and IP address, and WordPress.com account details if signed in. See Jetpack Stats privacy information and Automattic’s privacy policy.
You can manage cookies in your browser. Call, text, Instagram and directions links open external services with their own privacy policies. This website has no booking form or online checkout.
5. keeping information safe
Information is held in relevant communication accounts and salon records. We take reasonable steps to protect it from misuse, interference, loss and unauthorised access, modification or disclosure. We retain it only while needed for our services or legal obligations, then securely destroy or de-identify it where required. Electronic communication cannot be guaranteed secure.
6. access, corrections and complaints
To request access, correct information or make a privacy complaint, email info@idezire.com.au. We may verify your identity, consider your request and respond within a reasonable time. If we cannot provide access or make a correction, we explain why and available complaint options where required.
If a complaint is unresolved, you can contact the Office of the Australian Information Commissioner, subject to its jurisdiction. You may request a copy of this policy in another accessible format. Updates appear here with a revised date.